<?
$MESS ['SUP_PAGE_TITLE_EDIT_RECORD'] = "Support level (SLA) # #ID#";
$MESS ['SUP_PAGE_TITLE_NEW_RECORD'] = "New support level (SLA)";
$MESS ['SUP_NEW_RECORD'] = "New level";
$MESS ['SUP_RECORD'] = "Support level";
$MESS ['SUP_ERROR'] = "Error saving support level";
$MESS ['SUP_RECORD_S'] = "Support level settings";
$MESS ['SUP_DELETE_RECORD'] = "Delete level";
$MESS ['SUP_DELETE_RECORD_CONFIRM'] = "Are you sure you want to delete this support level?";
$MESS ['SUP_RECORD_LIST'] = "Support levels";
$MESS ['SUP_NAME'] = "Name";
$MESS ['SUP_PRIORITY'] = "Priority";
$MESS ['SUP_RESPONSE_TIME'] = "Time of response to client message";
$MESS ['SUP_DAYS'] = "d.";
$MESS ['SUP_HOURS'] = "h.";
$MESS ['SUP_MINUTES'] = "min.";
$MESS ['SUP_WARNING_TIME'] = "Time to send notification by Email (a period before the end of response time)";
$MESS ['SUP_SHEDULE'] = "Work shedule for tickets with this SLA";
$MESS ['SUP_SHEDULE_S'] = "Schedule";
$MESS ['SUP_24H'] = "24 hours";
$MESS ['SUP_CLOSED'] = "closed";
$MESS ['SUP_CUSTOM'] = "working hours:<br>(HH24:MI)";
$MESS ['SUP_USER_ACCESS'] = "Who can create tickets with this SLA";
$MESS ['SUP_USER_GROUPS'] = "User groups";
$MESS ['SUP_USER_GROUPS_S'] = "Groups";
$MESS ['SUP_WHAT_ACCESSIBLE'] = "What are available for creation of tickets with this SLA";
$MESS ['SUP_WHAT_ACCESSIBLE_S'] = "Access";
$MESS ['SUP_CATEGORY'] = "Categories";
$MESS ['SUP_CRITICALITY'] = "Criticalities";
$MESS ['SUP_MARK'] = "Answer rates";
$MESS ['SUP_ALL_CURRENT_FUTURE'] = "all current & future";
$MESS ['SUP_DESCRIPTION'] = "Description";
$MESS ['SUP_SITE'] = "Sites";
$MESS ['SUP_RESPONSIBLE'] = "Responsible person by default";
?>